About Sensory Spa
Where modern wellness meets timeless ritual.
Sensory Spa is a luxury head spa and wellness sanctuary in the heart of Auckland CBD. Hidden just beneath the energy of Queen Street, we created a calm, contemporary space where every ritual is designed to slow you down and reconnect you with yourself. From our signature Japanese inspired head spa to restorative massage, facials and nail rituals, every experience is crafted to deliver real benefits for skin, body and mind.
Our story
Sensory Spa was founded by Alissa Pham on a simple belief: self-care is essential, not a luxury. As a business owner, wife and mother, Alissa knows how easy it is to put everyone else first while neglecting your own wellbeing, and the pressures of work, pregnancy and family life inspired her to create a place where people could pause, breathe and truly recharge.
That vision became Sensory Spa, which opened in Auckland CBD in October 2025. Inspired by Japanese head spa rituals and holistic wellness, Sensory Spa was created as a peaceful sanctuary where every treatment is designed to help you slow down, reconnect and leave feeling renewed.
Our Philosophy
We believe a treatment should do more than relax. Each ritual is a sensory journey, drawing on the Japanese tradition of mindful scalp and hair care, where warm water, therapeutic touch and quiet space combine to restore balance. We take the time to tailor every experience to the person in front of us, because no two guests are the same.
Each treatment is designed to do more than relax; it’s a sensory journey that reconnects you to yourself.
Our Team
Our team of 8 professional therapists blends genuine care with deep, ongoing training. Every therapist completes comprehensive in-house training before treating clients independently, and ongoing training is provided to maintain consistent treatment quality and a consistently exceptional experience for every guest.
Sensory Spa is a proud member of the New Zealand Association of Registered Beauty Professionals (NZARBP). Our therapists follow strict professional standards covering health, hygiene, safety, ethics and client care, so every guest is treated with the same attention, whether they are here for a one hour escape or a full day of indulgence.
Our products
We proudly use Davines (Italy) for scalp and hair care, and Katherine Daniels (UK) for facial and body treatments. We chose these brands for their high performance formulas, clean ingredients and eco conscious values. Davines brings advanced scalp and hair science to our head spa rituals, while Katherine Daniels delivers professional, results driven skincare. Both reflect our commitment to quality and to caring for the planet as well as our guests.
OUR SPACE
Step inside and the city falls away. Softly lit private suites, calming herbal teas, robes and slippers, shower facilities, and a sauna and Jacuzzi all combine to create a true escape. Every detail, from the scent of essential oils to the warmth of the towels, is designed to engage the senses and help you breathe deeper, move slower and glow brighter.
Every body welcome
We want every guest to feel comfortable and cared for, whatever their hair type, skin or body. Our robes are designed to fit and flatter, our team is warm and unhurried, and our rituals suit first timers and regulars alike. You are welcome exactly as you are
What Sets Us Apart
Prime Central Location
Just steps away from Queen Street’s shops and offices, we’re your peaceful escape from the pace of city life.
Skilled Therapists, Heartfelt Service
Our hand-picked team blends deep experience with genuine care to ensure every client feels seen, heard, and renewed.
Curated Rituals, Not Just Services
From head spa therapy to luxury facials and massage journeys, each offering is crafted to deliver real benefits for skin, muscles, and mood.
Luxury, Naturally
We proudly use brands like Davines (Italy) and Katherine Daniels (UK) — chosen for their performance, purity, and planet-friendly values.
Our Mission
To create a deeply restorative space where luxury meets wellness, and where every detail — from candle-lit rooms to herbal teas — is designed to help you breathe deeper, move slower, and glow brighter.
Visit us
Find us on Level 1, 280 Queen Street, Auckland CBD, with easy access and parking via 33 Lorne Street. We are open seven days a week, 10am to 8pm. Book online or get in touch to plan your visit.
